"I have been working with the e-business experts at Sycor for more than 15 years, and my experiences have been consistently positive. The team is highly solution-oriented, efficient, and accurate in their work while keeping pace with the numerous fields of innovation. You can always rely on Sycor, especially in tricky situations."
Helmut Back, Business Development Manager, SAP SE
The SAP Service Cloud is available in three versions that build on each other. With the Standard edition, you get a modern call center to receive and administer all your service orders. This functionality is complemented by self-service in the Professional edition. In addition, you can offer service through social media by monitoring networks such as Facebook, Twitter, YouTube, and Instagram, and offering uncomplicated help for your customers when they submit their inquiries there. With the Enterprise edition, you can also administer the deployment of your field service. Service technicians can record their appointments in the SAP Service Cloud on their mobile device – even without network access.
Our experts accompany your SAP project from the initial idea to the rollout and day-to-day support. Put your trust in more than 20 years of expertise with SAP for SMEs!
In the course of numerous IT projects, we have accumulated an irreplaceable wealth of experience. We know exactly what it takes to make an IT project succeed. You too can profit from our knowledge!
You are interested in the SAP Service Cloud and would like more information? Then please contact us. We are looking forward to your inquiry!