Customer experience – close to the customer with the right tools

Customers expect a unique customer experience. This requires seamless integration along the entire process chain.

The right messages at the right time

For demand-driven communication and target-oriented sales, your marketing and sales staff needs extensive information, for example to send the right messages to all relevant customer touch points at the right time, and to meet delivery commitments. In order to accomplish this, all customer experience applications need to access central information and therefore your central business solution, enable efficient team communication, and automatically process workflows and tasks.

360° view of the customer

New, powerful tools for customer relationship management, marketing, sales, analytics, and e-commerce have access to all relevant customer data. Thus they generate a 360° view of the customer. You can therefore identify interests or needs of potential customers and are able to define and automate your deal strategy accordingly.

Customer engagement & commerce – close to the customer with the right tools.

Your employees will appreciate the new tools

You too can benefit from powerful solutions and Sycor's expertise and extensive experience, offering a state-of-the-art online presence to your customers with tailor-made selections and perfect service for an incomparable experience. Your employees will appreciate the new tools. With the forward-looking setup of your experience management, merchandising, and product information or order management, you provide your employees with the tools they need to work effectively in a modern workplace.

Why Sycor?

We have collected extensive solution expertise with various customer engagement & commerce tools in numerous national and international projects for midsize enterprises.