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Customer engagement services by Sycor - get closer to your customers with the right tools

Customers expect a unique customer experience. This requires seamless integration along the entire process chain. Count on Sycor for a full-range of customer engagement services based on trusted Microsoft and SAP solutions.

The right messages at the right time

For demand-driven communication and target-oriented sales, your marketing and sales staff need extensive information, for example to send the right messages to all relevant customer touch points at the right time, and to meet delivery commitments. In order to accomplish this, all customer experience tools and applications need to access central information, and therefore your central business solution, enable efficient team communication, and automatically process workflows and tasks.

360° view of the customer

New, powerful tools for customer relationship management, marketing, sales, analytics, and e-commerce have access to all relevant customer data. Thus they generate a 360° view of the customer. You can therefore identify potential customers' interests and needs and are able to define and automate your strategy accordingly.

Customer engagement services and tools for your business

Your employees will appreciate the new tools

You too can benefit from powerful solutions and Sycor's customer experience services, offering a state-of-the-art online presence to your customers with tailor-made selections and perfect service for an incomparable experience.  Your employees will appreciate the new tools. With the forward-looking setup of your experience management, merchandising, product information, and order management, you provide your employees with the customer experience tools they need to work effectively in a modern workplace.

Why Sycor?

We have collected extensive solution expertise with various customer engagement & commerce tools in numerous national and international projects for midsize enterprises. Count on over 20 years of experience and a full range of customer engagement services for your business.

Benefit from our expertise and gain a competitive advantage.

Offer your customers a state of the art online presence with customized offers and unmatched service - for an unparalleled experience. Count on our customer engagement services based on these proven solutions:

Your contact

Have questions about our customer experience services and solutions? We'd be happy to help.

John Bertolino

Sales & Marketing Director
+1 412 788 9494

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