The short video tells you about the possibilities for your service organization offered by Microsoft Field Service.
All your requirements met by one system: From taking the customer's call to preparing the service order, spare parts planning and ordering, route optimization, and mobile processing by the technician, to automated invoicing. With Dynamics 365 Field Service, you provide your dispatchers and technicians with a proven tool that lets them work effectively. Your customers are going to love it.
Better results with IoT: Link your customers' systems and equipment to your CRM and get regular updates about the technical state via sensors. This lets you respond to irregularities even before a failure. Your customers will thank you!