
The implementation of Veeva Vault CRM is much more than just a system change. It transforms processes, roles, and the way teams work together. But the success of a CRM transformation does not depend on the technology. It depends on the people.
At Sycor, we have been supporting life sciences companies for many years with CRM projects, Veeva implementations, and transitions. We ensure that change is embraced, that new features generate real added value, and that projects lead to sustainable success. Through consulting, change management, training, and support, we create the conditions that enable people to actively shape the change.

We’d love to discuss with you how your employees and ours can work together to tackle the transition to Veeva Vault CRM. Because “Veeva Vault CRM drives change. People make it work.”—that’s our motto for the upcoming projects.
We’re your partner for the transition across a variety of topics!

Every successful transformation begins with a clear strategy. Together, we analyze existing processes, identify opportunities, and lay the groundwork for informed decisions. In doing so, we consider not only systems and requirements, but above all the impact on people, teams, and organizations.
We help you reduce complexity, set priorities, and manage the transition to Veeva Vault CRM in a structured and focused manner.

Artificial intelligence opens up new possibilities for sales, marketing, and customer engagement. However, for AI to be effective, it takes more than just technical capabilities.
We help you assess where AI delivers real value, which processes will change, and how employees can be prepared for these new opportunities. After all, successful innovation happens where technology and people work together.
AI drives possibilities. People create impact. People make it work.

New processes, new interfaces, new ways of working: Every CRM transformation brings change. The key factor for success is user acceptance.
With professional change management, we guide your organization through the transformation. We create transparency, develop communication strategies, and support executives and project teams in providing direction and building trust. This turns change into participation. And participation into sustainable success.

People are most successful with new solutions when they understand how they benefit their day-to-day work. That’s why we develop customized training programs tailored to your processes, roles, and goals.
From train-the-trainer programs and key user training to end-user training, e-learning, and digital learning formats, we ensure that your teams are fully prepared to use Veeva Vault CRM. We offer these programs in more than 15 languages, always with a focus on sustainable knowledge transfer.

After the go-live, the phase begins that will determine how securely and efficiently users can work with the new system.
Our experts support you with a multilingual service desk, business application support, and hypercare services. We take the pressure off your teams in their day-to-day operations, ensure stable system performance, and make sure your employees can focus on their core tasks.
For over 25 years, we have been supporting companies in the life sciences industry with CRM projects. With our expertise in Veeva, deep industry knowledge, and an international team, we help clients worldwide implement, enhance, and transition their CRM landscapes. More than 400 CRM projects have taught us one thing:







