The transition to Veeva Vault CRM involves more than just technology. We help you successfully guide your processes, organization, and employees through this transformation. We ensure that change leads to acceptance, that new features deliver real value, and that projects result in sustainable success.
Schedule a consultation with our Veeva experts.
Our Expertise for Your Projects
25+
Years of experience
in the life sciences sector
400+
CRM Projects
Experience in complex CRM environments
International
Support
for global projetcs
29
Veeva Certified
Admins
Where are you in your Veeva Vault CRM journey?
Orientation & Planning
We are mapping out our path to Veeva Vault CRM.
Preparation
Our goal is clear. Now we need to prepare our processes, organization, and employees.
Transition
We are in the midst of a transition and need support with the implementation.
Adoption & Optimization
We're live and want to continue improving adoption, usage, and value.
Support for Every Phase of Your Transformation
Consulting & Advisory
Refine our strategy, reduce complexity, and chart the right course for the transition.
- Program Management
- Business Process Consulting
- CRM Operations Management
- Test Coordination, Strategy & Planning
AI Readiness & Impact
Assess potential and prepare the organization and its employees for new opportunities.
- Trust and Mindset: AI & Me
- Configure & Extend Vault AI Agents
- Build Custom Agents
- Agent Maintenance and Monitoring
Change Management
Make change understandable and foster acceptance within the organization.
- Change Story & Communication Plan
- Plan Execution
- Project Marketing
- Adoption Tracking
Training & Learning
Prepare employees specifically for new processes, roles, and ways of working.
- Training Strategy
- Business Admin Enablement
- Multi-lingual Training Delivery
- E-Learning & Learning Journeys
Support & Hypercare
Take the pressure off teams during the go-live and during ongoing operations.
- L1 Service Desk for Veeva Users | ITIL-based
- L2 Business Application Support | ITIL-based
- Shared or Dedicated
- Phone | Mail | Chat | Bots
Our partners
All partners
