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We have your back – with our managed services

Your IT is not running entirely smoothly? Your IT department spends a lot of time keeping everything running, administering providers, and completing day-to-day tasks? We can change that! You look after your core business – we look after your IT, assuming all essential tasks so you can get the most out of your IT investment. As an integrated service provider, we offer modular services for specific areas or the management of your entire IT environment.

In regards to hosting for example, we prepare concepts for server and storage sizing as well as system configuration and operation, including backup and recovery for MS SQL database servers (with optional shadow database), AOS Server, Terminal Server, and any other required Microsoft servers (such as SharePoint or Exchange). We help you select the services you really need.

Manage all end devices in the company easily and securely - with Sycor Unified Endpoint Management

The number of IT assets in companies is growing at a rapid pace. The management of end devices such as laptops, desktops, tablets and smartphones is an increasing challenge, especially for heterogeneous devices or those that are used outside the company network. The daily provision of all workplace disciplines requires effort, experience, skills and certifications. At the same time, user expectations of the IT environment are constantly growing. Stable unified endpoint management creates the basis for enabling users to be as productive as their position and tasks require.

As an operator of shared services and Microsoft Solution Partner, Sycor is able to share its experience of operating various workplace contracts with its customers, pass on recommendations and work on the continuous improvement of service provision. Topics such as networking, cloud computing and security play a role in the workplace, and our cloud technology services enable us to identify dependencies and agree sustainable operating concepts with our customers.

As a partner to SMEs, we are in a position to shape this target scenario, as well as the path to it. Our experience from transition and transformation projects with customers from various industries and our technical expertise flow into the design of the migration to Unified Endpoint Management. We measure the quality of our performance and the technical maturity and security of your cloud workplace environment in day-to-day operations. We show your service management trends, suggestions and areas for improvement.

Part of our unified endpoint management solution is our Sycor Service Desk, where trained agents process requests and incidents on our modern ITSM platform "ServiceNow". You can view our services at any time in the dashboard provided for you. Does that sound interesting to you? Then get in touch with our experts.

We stand by you, even after you go live!

Customer feedback
  • "By implementing state-of-the-art IT, we were able to boost our performance and the systems' energy efficiency at the same time, and prepare the infrastructure for future growth. The Sycor staff have been super helpful throughout the project. They approached our requests in a flexible and constructive manner at all times, thus making sure it was going to be a win-win."

    Thomas Schofer, IT Manager, acb GmbH

    You have questions?

    You want to learn more about our managed services? If so please contact us. We are looking forward to your inquiry.

    Carsten Rutz

    Principal Presales Manager
    Cloud Technology Services
    +49 551 490 2641

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