Managed services: We ensure the smooth operation of your IT
IT administration, monitoring, analysis, and backup are essential elements to ensure consistent availability in any situation. You can entrust us with this task. We offer ITIL-based managed services for you. Microsoft, SAP, or IT systems of other providers ‒ benefit from our extensive portfolio and gain more time for your core business.
Our services
- We gladly handle the operation of your IT systems (server and storage systems) for you in your data centers. System management is performed just as though the systems were installed in our own data centers.
- We fully integrate your system into our system management environment. All important parameters of the hardware, operating system, and also applications by request are permanently monitored. We handle all aspects of system operation, including backup and patch management.
- Our services are based on service levels defined in advance (availability, support hours, response times, etc.). We also offer system-related application operation such as directory services/Active Directory.
Customer feedback
"Since the renewal, we are less involved in the administration of commodity systems and can dedicate ourselves to issues that actually get the company ahead. Using proven components of high quality promises a considerable improvement in the stability of all systems involved in the working processes."
Daniel Jeremias, IT Manager, stellenanzeigen.de
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