New ERP in just five months

INOPHA GmbH based in Ludwigsfelde, Brandenburg has grown quickly since it was founded in 2008. "This growth meant we had to start looking for an ERP system. We were only able to process a limited number of orders per day. That is why we wanted to speed up our processes, so that we would be able to handle all customer requests at the accustomed pace," explains Stefan Adomeit, Managing Directory of Inopha. The company specializes in the import and distribution of pharmaceutical products manufactured in the EU, in particular for the oncology, HIV, and rheumatology therapeutic indications. Known as parallel imports, these original preparations often constitute lower-cost alternatives. Aside from Inopha's service, the healthcare reforms of 2004 contributed to the success of this business model: Since then, pharmacies have been obligated to cover five percent of their sales through parallel imports.

Short implementation time

"We systematically analyzed several ERP alternatives. In the end, we saw the greatest benefits for us with Microsoft Dynamics 365 for Finance and Operations," says Steve Brunzel, IT Manager at Inopha, in retrospect. Inopha viewed the solution as a modern and easy to use system, identifying only a minor need for adaptations. "We hoped for a short implementation based on the analysis results. This hope has been realized. Sycor's employees realized the ERP implementation with us in just five months," Brunzel says with satisfaction.

Additional solutions on the roadmap

Inopha went live with Microsoft Dynamics 365 for Finance and Operations (Enterprise Edition) as a cloud solution via the Azure cloud platform.  As a cloud solution, Microsoft Dynamics 365 has the potential to grow with Inopha's requirements over the long term. The employees are using the ERP system for procurement, warehousing, production, sales, and financial accounting – and they are extremely satisfied with the new system. "The Sycor team and Project Manager Severin Bock supported us with a very goal-oriented implementation and problem resolution. We worked together in a pleasant project atmosphere," is how IT Manager Steve Brunzel sums up the project. "That is why we are also approaching the other points on the roadmap together," adds Stefan Adomeit, Managing Director of Inopha. They include the introduction of quality management and personnel administration as well as the use of Microsoft Power BI, Skype for Business, and Microsoft SharePoint. 

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About Sycor:

The Sycor Group is a digitalization service provider with more than 750 employees around the world. With headquarters in Göttingen and further locations in Germany, Austria, America, and Asia, the company has an international presence. Sycor supports customers with custom IT services and solutions for all corporate divisions along the entire value chain, integrating individual solutions harmoniously into existing ones or setting up completely new infrastructure and application landscapes. Sycor implements and operates cloud, on-premise, or hybrid solutions according to customer requirements.

Its own solutions, vertical add-ons, and all services in the area of SAP ERP and Microsoft Dynamics 365 are just as much a part of the selection as quality-assured solutions and services for IT outsourcing, Customer Relationship Management (CRM), and Enterprise Content Management (ECM). This broad know-how also includes unified communications, software asset management, licence procurement optimization and software lifecycle management, security and networks, Industry 4.0, Internet of Things (IoT), and Big Data. Sycor also implements professional online solutions in the field of business-to-business and business-to-consumer applications with ERP or CRM integration.

SYCOR GmbH maintains a quality management system certified in accordance with DIN EN ISO 9001. ISO 27001 certification of the technology division is proof of a robust information security management system. Sycor is a Gold-Level Channel Partner and Partner Center of Expertise of SAP Deutschland SE. As a Microsoft partner, the company is a Cloud Solution Provider and Strategic Development Partner for the areas of leasing, trade, service, and maintenance of mobile goods and fleet management. Sycor's expert knowledge in the areas of professional services and manufacturing has made the company a member of the Microsoft Dynamics Industry Partner Program (EMEA). Various gold and silver competencies represent the broad expertise in the Microsoft environment.

The Sycor Group generated sales of EUR 85.1 million with an average of 690 employees in 2017.

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