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Product and service become one

Product-as-a-Service by Sycor

Service is no longer a cost factor but a way to understand the customer better and generate additional revenues. Examples include services such as remote maintenance and predictive maintenance. Rental, leasing, and pay-per-use are revenue models that focus on such services. Customers no longer own products, machines, or systems – they are provided to the customer for use. The customer no longer has to look after anything. Product-as-a-service (PraaS) is the keyword here.

New IT system required

Companies that want to offer a PraaS model have to supplement their business processes – or change them entirely. A strong service orientation and organization are just as important as changes in sales, billing, and bookkeeping. Choosing the right IT system is a prerequisite for the new business model. You have to learn how to handle flexible billing models that fit the needs of customers. Monitoring is required in order to not only offer customers monthly billing, but billing according to the actual use of the machine or system.

Sycor – your PraaS partner

With the product-as-a-service framework from Sycor, based on Microsoft Dynamics 365 and Microsoft Azure, you get a solution that is specialized for recurring sales and service business models. Supplemented by machine learning and intelligent data analysis for preventive maintenance, it is ideal for representing all PraaS processes. We help you convert to PraaS with competent and solution-oriented advice.

You benefit from:

  • Increasing market share with a PraaS business model
  • Long-term and close customer relationships
  • Ongoing sales instead of one-time proceeds from selling your product
  • Setting yourself apart from the competition

Do you have any questions about product-as-a-service by Sycor? 

Our experts are happy to advise you. Contact us for more information. We are looking forward to your inquiry.

Jörg Lüthge

Business Development 
Rental & More – Sales
+49 551 490 2235

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