Sycor is a certified “Salesforce Partner” and is thus expanding its offering for customers in the life sciences sector.
Successful customer projects, certified personnel, and high service quality underline the competence of Sycor.
Salesforce is working together with IT service provider Sycor for project implementation, user training and support. As a certified Salesforce partner, Sycor now offers special consulting, training and support services for companies that implement their sales and marketing processes on the Salesforce platform.
"We have been familiar with the Salesforce platform for many years through over 300 projects in various industry verticals. With the announcement of the Life Sciences Cloud, we believe Salesforce is well positioned to address the requirements of the industry and establish itself in the market," says Alexander Osterbrink, Head of Business Unit Commercial Excellence at SYCOR GmbH. “We look forward to contributing our many years of experience and process expertise to the partnership.”
Alexander Osterbrink, Head of Business Unit Commercial Excellence, SYCOR GmbH
Salesforce welcomes industry expertise
Salesforce places a particular focus on the specialist expertise of its partners in its target industries. “The fact that we have been able to gain Sycor, a specialist in the pharmaceutical industry, as a new partner is a tangible added value for our joint customers,” says Ramin Schübel, Alliances - Partner Advisor DACH at Salesforce.
Certification program ensures service quality
Salesforce uses a certification program to ensure that all partners have the necessary skills and experience to successfully manage customer projects. The certification program is continuously updated. This ensures that all consultants are always up to date.
The Sycor service portfolio for Salesforce customers
Consulting
Process harmonization, test management, CRM operations
User Adoption
Multilingual change management and training
Managed Service
Service Desk (1st Level) und Business Application Support (2nd Level)
About Salesforce
Salesforce is a cloud-based CRM software. Salesforce makes it easier for companies to win new customers, close more deals and deliver world-class service by connecting with customers in a whole new way.
Salesforce brings together all your data from any source and gives your sales, customer service, marketing, e-commerce and IT teams a single, complete view of all customer information. Artificial intelligence is integrated into all products. In this way, Salesforce helps your entire workforce to work more productively and create individual customer experiences that will be remembered.
About SYCOR GmbH
SYCOR GmbH offers medium-sized companies integrated IT services and solutions from a single source. Sycor combines clarity and appreciation for mutual success. With passion, many years of market experience and strong partners.
Headquartered in Göttingen, the company sees itself as a digitalization and innovation partner that helps its customers to harness the benefits of digitalization. Sycor customers benefit from professional strategy, management and process consulting as well as proven technology expertise. The company also supports the introduction and operation of new systems with consulting, training and support. Sycor's customers include well-known companies from the pharmaceutical, medical technology and manufacturing sectors.
Sycor generated sales of EUR 99.4 million in 2023.
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