Sycor Americas FAQ Page

Sycor Americas is a U.S.-based arm of the global Sycor Group, headquartered in Pittsburgh, PA. We are a certified Microsoft Solutions Partner and ISV, with over 25 years of project experience globally, and a team of ~500 employees working across North America and worldwide. MORE INFO

We deliver enterprise IT solutions, specializing in ERP and CRM implementations, system integrations, and digital transformation services — particularly for mid-sized and rental businesses, as well as manufacturing, MedTech, and service-oriented industries. MORE INFO

• Sycor.Rental — a fully integrated equipment-rental management solution built on Microsoft Dynamics 365 Finance & Supply Chain Management (D365 F&SCM). It handles rental asset management, contract & billing automation, maintenance & service scheduling, mobile operations, customer self-service portal, and more. MORE INFO
• ERP and CRM services using Microsoft Dynamics 365 — for supply chain, finance, sales, customer service, field service, master data, project operations, and more. MORE INFO
• Industry-specific ERP for MedTech / life sciences — including a solution known as Sycor.MedTech365, tailored to medical-device manufacturers and distributors. MORE INFO
• AI-powered ERP and automation services under SYCOR.AI — we help companies integrate AI workflows (e.g. via Microsoft 365 Copilot, predictive analytics, process automation) with their ERP systems. MORE INFO

Sycor Americas is versatile — our solutions are built to support:

• Equipment rental businesses (construction, heavy/light equipment, trailers/containers, cranes, agricultural equipment, tools, event rental, etc.). MORE INFO
• Companies in medical-equipment rental or medical device manufacturing / distribution (via Sycor.MedTech365). MORE INFO
• Mid-sized to large businesses across manufacturing, services, distribution, and other sectors needing ERP/CRM, supply-chain, finance, customer-service, or mixed workflows. MORE INFO

Unified platform — Sycor.Rental isn’t standalone: it's fully embedded in Dynamics 365, so rental, service, finance, sales, HR, and reporting live in one system. No data silos. MORE INFO

Comprehensive feature set tailored for rentals — from asset tracking and availability to flexible contracts, recurring invoicing, maintenance scheduling, mobile field operations, customer self-service portals, and more. MORE INFO

Scalable and flexible — works for small rental businesses up to large-scale rental operations; supports various equipment types across industries; adapts as business grows. MORE INFO

Deep ERP integration — rental data flows through to finance, billing, supply chain, and reporting, which reduces manual effort, improves accuracy, and supports compliance and audit readiness. MORE INFO

Under SYCOR.AI, we leverage modern AI tools (like Microsoft 365 Copilot, and optionally SAP Joule when applicable) to:

• Automate routine or time-consuming tasks (e.g. meeting transcriptions; email summarization; documentation; routine admin work) in Office applications. MORE INFO
• Enhance decision-making — enabling predictive operations (e.g. maintenance scheduling, resource planning), data-driven forecasting, and real-time insights. MORE INFO
• Integrate AI into workflow — so ERP doesn’t just manage data but helps interpret and act on it intelligently. MORE INFO
• We offer consulting and workshops to help companies define where AI makes sense in their operations, deploy AI solutions correctly, and manage organizational change. MORE INFO

Sycor Americas is based in Pittsburgh, PA. While headquartered in Pittsburgh, we deliver solutions across the United States and support clients globally, leveraging the broader Sycor Group’s international presence. MORE INFO

• Certified Microsoft Solutions Partner — giving you the guarantee of certified skills in cloud, ERP, CRM, and modern Microsoft ecosystems. MORE INFO
• Gold-level SAP Partner (for clients needing SAP-based ERP) — giving flexibility when Microsoft isn’t the right fit.
• Decades of project experience — over 25 years globally, delivering ERP & IT solutions for manufacturing, rental, services, and more. MORE INFO

You can contact us via phone +1 877-487-9267 or reach out through our Contact Form on the website.

We often begin engagements with a discovery call consultation, a workshop (e.g. “AI Readiness”), or demo to assess your needs and show how our solutions can best fit your business.