The digital transformation and networking of business processes, along the entire value chain and across all departments, ensures competitive advantages. Success will come to those who master the balancing act between the high-level digitalization strategy for departments and for the company as a whole, without losing sight of individual employees.
In order to achieve the intended results of your digital transformation, you should enable your employees to work quickly, intuitively, and on the go. All employees share high expectations regarding the degree of networking, speed of the solutions provided, and their mobile accessibility. And all of them hope for a user experience similar to what they have become accustomed to when using apps in their private lives. Aside from these general requirements, there are highly individual ones: Employees use different solutions more or less intensively and want to configure their interfaces according to their own personal preferences.
In order to gain the added value of digitalization, an overall strategy for your entire value creation and logistics chain, including the requirements of all departments, must be systematically developed and implemented – with a focus on your employees. Networking beyond company boundaries - with suppliers, service providers, and customers - and optimally integrating into their processes, are on the digitalization agenda. Along with that, utilizing new ways of interacting and communicating with them is part of the goal. Not only the applications, but also the hardware landscape, has to be an integral element of a digitalization strategy.