WHW Hillebrand excited about Signavio: Process visualization made easy

WHW Hillebrand has focused on digitalization tasks for a few years now. The topic is so important to the company that it became a permanent part of the business strategy. To ensure success, IT managers Patrick Schnapp and Michael Stammen looked for a suitable solution for process development and process mapping. “We needed the right software and the right partner for a structured approach to the topic of digitalization,” says Patrick Schnapp, Head of Digitalization and IT at WHW. “We kept encountering limits with our old software. So we went looking for new software that genuinely fits our needs. We decided on Signavio. We are not the only ones excited about Signavio. Other departments are as well, all the way to company management. The product’s added value is easy to understand,” says Michael Stammen, Process Developer and Deputy Head of IT.

WHW Hillebrand visualizes current processes with Signavio, evaluates them, and builds a catalog. Modeling the current state of processes clearly reveals weaknesses that can then be evaluated. The figures that are generated also assist with business decisions. “Signavio is a powerful tool that can do so much more.  We are not fully realizing the potential yet. In the long term, we want to link all processes to Signavio,” Schnapp emphasizes.

Patrick Schnapp and Michael Stammen see the benefits of Signavio in its intuitive operation and the various display options, which can be created and modified quickly. Complex issues can be abstracted and sub-processes shown with just one click. SAP also provides ongoing updates.

Stammen has this advice for other companies: “Take your time implementing Signavio. It’s not something you do on the side, it takes some time to get everything into the system. But it pays off and you get to know yourself and the company even better in the process.”