Premier Truck Rental, based in Fort Wayne, Indiana, is one of North America’s largest truck rental businesses, with primary markets in construction, utility, and oil and gas. The company has implemented the equipment rental solution Sycor.Rental and Microsoft’s leading ERP system Dynamics 365 for Finance and Operations.
The truck rental company, managing thousands of active rentals, was growing rapidly and struggling to keep up with high demand. With its existing financial system, Ascent, and the utilization of Salesforce to manage quotes and orders, its business processes were left without full integration. This caused duplicate data entries and significant overhead costs to order, quote, prepare for rent, and deliver equipment to customer locations. The company was also facing difficulties calculating the overall cost of assets, managing availability, and determining the overall profitability of rental transactions.
To meet the needs of its growing business, Premier Truck Rental employed Sycor for the implementation of its new ERP system, Microsoft Dynamics 365 for Finance and Operations, and the fully embedded rental solution, Sycor.Rental. Dynamics 365 and Sycor.Rental are fully integrated, bringing together purchase costs, depreciation expenses, rental revenue, and maintenance costs - all in one system for accurate reporting and a complete overview of the entire rental process chain.
"We implemented the finance, service, and rental processes. In doing so, we were able to go live successfully in nine months, saving us valuable time and resources. Go-Live went smoothly and all departments were operating according to plan in a short period of time."
Maverik Baumer, IT Director, Premier Truck Rental
After just nine months, Sycor brought the company live with forty users. With the implementation of its new system, Premier Truck can now easily locate equipment, see how long equipment has been in one place, what it is costing, and when the best time to replace it is. Thanks to fully integrated business processes, the rental company is saving time, improving customer service, and increasing the profitability of its business.