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SAP Customer Data Cloud
Improve your service and protect your customers' privacy

SAP Customer Data Cloud

With the SAP Customer Data Cloud, you administer the profiles and rights of your customers securely and in compliance with the law. That builds trust among your customers and enables you to respond to their wishes even better. We implement the system, integrate it with your SAP environment, and train your employees so you obtain the best possible ROI.

Highlights of the SAP Customer Data Cloud

Self-Services

Easily create intuitive platforms that allow your customers to manage their rights, interests, and preferences.

Automation

When the agreed content changes, renewed consent is automatically requested from the user. Naturally these updates are marked with a date and time stamp.

Security

The SAP Customer Data Cloud ensures the security of your customer data thanks to the latest encryption technology and additional precautions that go beyond the standard.

Analytics

The consistent and legally compliant storage of your customer data supports accurate analyses. So you understand the needs of your customers better and can respond to them more purposefully.

Audit-compliant rights management with the SAP Customer Data Cloud

To win and retain customers in the digital world, companies have to prove to their customers that their data is secure. Various national and international data protection laws must be observed as well. The SAP Customer Data Cloud not only supports the legally and audit-compliant storage of customer data, it also helps you offer customers a better experience according to their wishes. That builds trust and boosts customer loyalty – a clear competitive advantage in the digital world.

SAP Customer Data Cloud implementation partner

Features

  • Customer friendly thanks to single sign-on, registration, and social login
  • Self-service area where your customers can manage their preferences and declarations of consent
  • Pre-configured, adaptable workflows for obtaining consent for cookies, data privacy statements, marketing campaigns, and terms of use 
  • Numerous authentication methods are standard 
  • Centralization of customer data in a secure system with expanded data encryption, password hashing, and secure API transfers

Benefits

  • Legal and audit compliance – also at the regional level
  • Customer trust thanks to transparency and consistency
  • Increase in the registration rate thanks to ease of registering
  • One central, consolidated profile per customer
  • Seamless integration with the other C/4HANA modules
  • Analysis to improve the digital customer journey
  • Fast implementation

Interested in the SAP Customer Data Cloud? 

We'd be happy to provide more information or answer your questions. We look forward to hearing from you!

John Bertolino

Sales & Marketing Director
+1 412 788 9494

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