Sycor Group LogoSycor Group Logo
Sycor Group LogoSycor Group Logo

Network/Unified Communication Engineer

Pittsburgh, PA

Sycor is a full-range IT service provider with more than 600 employees worldwide. In North America, we specialize in the implementation and operation of industry-oriented Microsoft Dynamics solutions. As one of the world’s largest Microsoft Dynamics service providers and a Microsoft Gold Certified Partner, we offer development opportunities in a growing work environment. As we expand our North American business for Microsoft Dynamics 365, we are looking for highly motivated candidates interested in the opportunity to participate in a fast-growing IT sector. At Sycor, you can expect interesting and challenging tasks in a fun and international work environment.

Your responsibilities:

  • Communicate proactively and effectively with customers, project team and support team
  • Integration of various locations in a Cisco UC enterprise environment
  • Work in the field of international SIP carriers
  • Documentation of UC systems and their required services with Change Orders (e.g. ServiceNow or similar platforms)

Your profile:

  • More than 5 years of experience overall in the IT field
  • At least 5 years’ experience in Networking
  • UC experience-more than 3 years
  • Experience with Cisco Meraki implementation
  • Cisco UC implementation experience (with central SIP)
  • Cisco Call Manager experience 
  • At least 3 years’ experience 2nd Level Support Engineer/Cisco UC System Support
  • Experience in WAN, LAN and WLAN Networks
  • Knowledge on diverse and collaborative UC environments, and how they interoperate across a diverse WAN comprised of switches, wan balancers, firewalls, and routers
  • Experience on how to check network health on existing Cisco Network Landscape (Cisco ISR Routers, Switches 9xxx and WLAN Controller 9800)
  • Ability to work in an international 

We offer:

  • Competitive compensation
  • Medical, Dental, Vision benefits
  • Paid time off
  • Excellent working conditions in an employee-oriented environment
  • Challenging and interesting tasks in a growing company
  • Transparency and open communication
  • Environment where friendliness and respect to colleagues and customers is of high importance

Apply now

If you'd like to apply, please send your resume and cover letter to darla.rosnack@sycoramericas.com. We look forward to your application!

Darla Rosnack

HR Management
+1 412 788 9494

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