Sycor Group LogoSycor Group Logo
Sycor Group LogoSycor Group Logo

Network/Unified Communication Engineer

Pittsburgh, PA

Sycor is a full-range IT service provider with more than 600 employees worldwide. In North America, we specialize in the implementation and operation of industry-oriented Microsoft Dynamics solutions. As one of the world’s largest Microsoft Dynamics service providers and a Microsoft Gold Certified Partner, we offer development opportunities in a growing work environment. As we expand our North American business for Microsoft Dynamics 365, we are looking for highly motivated candidates interested in the opportunity to participate in a fast-growing IT sector. At Sycor, you can expect interesting and challenging tasks in a fun and international work environment.

Your responsibilities:

  • Communicate proactively and effectively with customers, project team and support team
  • Integration of various locations in a Cisco UC enterprise environment
  • Work in the field of international SIP carriers
  • Documentation of UC systems and their required services with Change Orders (e.g. ServiceNow or similar platforms)

Your profile:

  • More than 5 years of experience overall in the IT field
  • At least 5 years’ experience in Networking
  • UC experience-more than 3 years
  • Experience with Cisco Meraki implementation
  • Cisco UC implementation experience (with central SIP)
  • Cisco Call Manager experience 
  • At least 3 years’ experience 2nd Level Support Engineer/Cisco UC System Support
  • Experience in WAN, LAN and WLAN Networks
  • Knowledge on diverse and collaborative UC environments, and how they interoperate across a diverse WAN comprised of switches, wan balancers, firewalls, and routers
  • Experience on how to check network health on existing Cisco Network Landscape (Cisco ISR Routers, Switches 9xxx and WLAN Controller 9800)
  • Ability to work in an international 

We offer:

  • Competitive compensation
  • Medical, Dental, Vision benefits
  • Paid time off
  • Excellent working conditions in an employee-oriented environment
  • Challenging and interesting tasks in a growing company
  • Transparency and open communication
  • Environment where friendliness and respect to colleagues and customers is of high importance

Apply now

If you'd like to apply, please send your resume and cover letter to We look forward to your application!

Darla Rosnack

HR Management
+1 412 788 9494

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