Sycor Group LogoSycor Group Logo
Sycor Group LogoSycor Group Logo

Network Engineer 

Pittsburgh, PA

SYCOR AMERICAS Inc. works for the business success of our customers as a full-range IT service provider with more than 600 employees worldwide. Among other things, we implement and operate industry-oriented Microsoft solutions. As an international digitization service provider, we cover the entire range of information and communication technology. Our teams of experts implement and operate solutions in the areas of ERP, CRM, ECM, communication and collaboration, voice and data communication as well as the basic IT infrastructure in the forms of on premise, hybrid, private cloud and public cloud. As one of the world’s largest Microsoft service providers and a Microsoft Gold Certified Partner, we offer development opportunities in a growing work environment. As we expand our North American business for Microsoft 365, we are looking for highly motivated candidates, interested in the opportunity to participate in a fast-growing IT sector. At Sycor, you can expect interesting and challenging tasks in a fun, international work environment.

Your future responsibilities:

  • Communicate proactively and effectively with customers, project team and support team
  • Cisco Network Implementation Projects (Planning, Installation, Operating, Troubleshooting)
  • Participating in daily tasks like incident troubleshooting or working on change orders within a service desk tool (e.g. ServiceNow or similar platforms)

Your profile:

  • Experience in Cisco LAN/ WLAN (Cisco Nexus, Meraki, Aironet and Catalyst 9000 Portfolio, 802.1X)
  • WAN Knowledge (MPLS, SD-WAN, Cisco ISR/ASR, Meraki, possibly Viptela)
  • VPN Knowledge (IPSec/GRE, DMVPN, Policy-Based and Route-Based VPN, Client VPN Cisco AnyConnect)
  • Advanced knowledge in TCP/IP und Routing protocols (BGP; EIGRP)
  • Familiarity with the following network security products: (Firewall Cisco ASA, FTD)
  • Ideally, Cisco certifications (CCNP level required) earned along with 5 years of professional experience
  • Ability to familiarize yourself quickly and independently with unfamiliar IT landscapes
  • Reliable and competent contact person for customers and colleagues alike
  • Experienced in the IT service sector and can handle a ticket system, preferably SNOW
  • Experience in consulting and project business
  • Ability to work in an international team
  • Knowledge of the German language would be a plus

 We offer:

  • Competitive compensation
  • Medical, Dental, Vision benefits
  • Paid time off
  • Excellent working conditions in an employee-oriented environment
  • Challenging and interesting tasks in a growing company
  • Transparency and open communication
  • Environment where friendliness and respect to colleagues and customers is of high importance

Apply now

If you'd like to apply, please send your resume and cover letter to darla.rosnack@sycoramericas.com. We look forward to your application!

Darla Rosnack

HR Management
+1 412 788 9494

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