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Skype for Business online service will cease on 31 July 2021

Skype for Business online service will cease on 31 July 2021

March 10, 2020

Microsoft plans to discontinue its online service Skype for Business in the summer of 2021. With this move, Microsoft is also strengthening its communication tool Teams. Find out in our new blog post what Skype users should be aware of now and what teams have to offer. 

Time to switch to Microsoft Teams

Skype for Business has been a successful tool for business communication for many years, both in a local and cloud-based solution. Meanwhile, Microsoft teams are winning more and more customers for its new way of online communication and collaboration. Microsoft has announced that it will end the Skype for Business online service on July 31, 2021. For Skype for Business customers it is therefore time to plan the migration to Microsoft teams.

What will apply to Skype users until July 31, 2021?

Customers whose tenant was 
created before September 1, 2019 


You may use or configure the Skype for Business Online Service until July 2021, provided that the users in the Tenant have been assigned plans that include Skype for Business Online usage rights. 

New plan acquisitions: for example, if users are assigned a new Office 365 E3 plan, Skype for Business usage can still be configured for the user, as the tenant was created before the cut-off date.

Customers whose tenant was 
created as of September 1, 2019 


Although they can still add users to the Skype for Business online service, all Office 365 and Microsoft 365 subscribers who are part of a newer tenant will receive Microsoft Teams by default. No (co-existence) configuration for Skype for Business can be done in the Teams Admin Center. Even if it is possible for the user to download the Skype for Business client, no further communication with the client is possible apart from the presence indicator.

July 2021 sounds a long way off at the moment, but modernising your business communication tool takes time and we advise you to start early. 

According to Microsoft support, the Skype for Business online service will no longer be available after July 31, 2021. Skype for Business Server, the local Skype for Business usage and the consumer Skype will remain available.

Differences between Skype for Business and Microsoft Teams?

Microsoft Teams offers everything you're used to in Skype for Business, but with some useful extras. Teams is not just a communication tool, it's a collaboration tool. Users can create their own workspace to collaborate with people on their teams. In this respect it replaces some of the SharePoint online features, such as document sharing, file sharing and online collaboration. 

Teams has full integration with your (cloud) office apps and can even integrate with third-party apps and solutions. Most importantly, Teams comes standard with enhanced end-to-end security.

For whom is Microsoft Teams suitable?

Where Skype for Business was the more internally focused communications solution, Teams is the modernized equivalent that also works perfectly for communicating and collaborating with people from outside your organization, such as customers, suppliers and other stakeholders.

Your Contact

Do you need help preparing for the migration or would you like to know which Microsoft subscription would meet your communication and collaboration needs?  

Please feel free to contact us. We are happy to help you.

Jürgen Ohlsen

Head of SAM
+49 89 307 730 37

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