Two months after Microsoft announced the introduction of a Teams Pro licence, there are now new details about the changes. Find out in our article what exactly is behind the announcement.
In February, Microsoft published a message via the Microsoft 365 Message Centre of the customer tenants announcing the introduction of a "Teams Pro" licence - much to the surprise of the reading administrators, who took note of the information combined with many question marks.
Although Microsoft had the opportunity to resolve these question marks at the Ignite 2021 conference the following month, there was no comment or further information. Finally, on 6 April, the message centre message was updated with the code MC238782 to explain what exactly the announcement was supposed to mean.
In summary, this is how we understood the release:
Presumably, Microsoft wants to create some flexibility in controlling various features in Teams. The Office 365 E3 and Office 365 E5 plans, for example, include the Microsoft Teams roster. This is used for both SKUs and apart from the "Live Events" feature (which is probably not that interesting for small businesses), there is no differentiation in the Teams features available to customers of the Enterprise plans and the Business plans.
By introducing the Teams Pro service plan, Microsoft can restrict access to certain new features to users with said Enterprise E3/E5/A3/A5 - and Business Standard or Premium licences. Companies subscribing to lower-cost licences that include Teams would then be faced with the decision to upgrade to gain access to exclusive "Pro" features. Ultimately, a lucrative way for the vendor to generate additional revenue via upgrades that would otherwise not be necessary.
A word about the Teams Advanced Communications add-on. The introduction of the Teams Pro service plan may raise the question of what will happen to the Teams Advanced Communications add-on and whether Teams Pro will replace it. The answer is "No!". Teams Pro becomes part of a licence as a service plan, while Teams Advanced Communications is a stand-alone, bookable item through which additional functions are controlled.