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Sycor.LifeSciences
The pharmaceutical sector CRM solution for Microsoft Dynamics 365 Customer Engagement

Sycor.LifeSciences – the CRM solution for Microsoft Dynamics 365 Customer Engagement

Sycor.LifeSciences is the pharmaceutical sector CRM solution for Microsoft Dynamics 365 Customer Engagement. The solution provides companies in the life sciences industry with comprehensive basic functions for use in sales and marketing. Sycor.LifeSciences is a genuine "cloud first, mobile first" solution: Fully integrated into Microsoft Dynamics 365 for Customer Engagement, Sycor.LifeSciences combines the scalability and flexibility of the cloud with full mobile availability. Your sales force employees have full mobile access to the required information and functions at all times and on any device.

Benefits

The special functions and processes of Sycor.LifeSciences include:

All features of the D365 Customer Engagement cloud CRM solution

Can be used online & offline

For all devices: laptop, tablet, or smartphone 

Easy integration of additional Microsoft solutions: Power BI, Office, Exchange, Skype for Business, SharePoint

Expanded data model for customer administration

For physicians, practices, pharmacies, hospitals, departments, or healthcare organizations

Supports the administration of customer-specific properties and characteristics

Representation of roles, hierarchies, and relationships

Functions for mapping your sales organization

Business units, lines, territories, cells

Assignment of customers to territories

Control of customer visibility

Product data

Allows you to administer your products and promotional items

Manage key messages and possible responses for active products being discussed

Visit management

Planning and reporting of customer calls

Recording call details: products, key messages, and feedback

Flexible and expandable, e.g. for sample documentation

Predefined reports for controlling and evaluating customer contacts

Sample management

Record sample distribution including e-signature  

Lot based stock management 

Configure validations rules to meet local requirements

Picture gallery

  • Fully adapted master data model - ready for the healthcare market
    Fully adapted master data model - ready for the healthcare market
  • Configurable dashboards for target achievement or recommended activities
    Configurable dashboards for target achievement or recommended activities
  • Easy call reporting incl. products, key messages and reactions

    Easy call reporting incl. products, key messages and reactions

     

  • Custom entities to manage your data properties and territory structure
  • Manage your Accounts, Contacts and Interactions

    Custom entities to manage your data properties and territory structure

  • Offline capabilities on your smartphone or tablet
    Offline capabilities on your smartphone or tablet
  • Record sample distribution including e-signature
    Record sample distribution including e-signature 
    Coming up
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    Playbook
    Download Playbook

    Practical Guideline for theSycor.LifeSiences Application.

    Request now

    Do you already know Sycor.eFolder?

     

    Sycor.eFolder takes the use of your digital sales presentations to new heights. It provides your sales representatives with central, offline access to the latest marketing materials. Launch presentations directly from Microsoft CRM. Thanks to full integration with Microsoft Dynamics 365 for Customer Engagement, you always see automatically which presentations you have already shown to your CRM contacts. Sycor.eFolder is an ideal sales support tool for sales representatives in the pharmaceuticals sector. The innovative solution is particularly well suited to meet the special requirements of the life sciences industry, and is a perfect complement to Sycor.LifeSciences

    Your contact person

    You are interested in our services and would like more information? Then please contact us. We are looking forward to your inquiry!

    Bernd Carstens

    Account Manager
    +49 551 383 98 32

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