Sycor.LifeSciences – the CRM solution for Microsoft Dynamics 365 Customer Engagement
Benefits
All features of the D365 Customer Engagement cloud CRM solution
Can be used online & offline
For all devices: laptop, tablet, or smartphone
Easy integration of additional Microsoft solutions: Power BI, Office, Exchange, Skype for Business, SharePoint
Expanded data model for customer administration
For physicians, practices, pharmacies, hospitals, departments, or healthcare organizations
Supports the administration of customer-specific properties and characteristics
Representation of roles, hierarchies, and relationships
Functions for mapping your sales organization
Business units, lines, territories, cells
Assignment of customers to territories
Control of customer visibility
Product data
Allows you to administer your products and promotional items
Manage key messages and possible responses for active products being discussed
Visit management
Planning and reporting of customer calls
Recording call details: products, key messages, and feedback
Flexible and expandable, e.g. for sample documentation
Predefined reports for controlling and evaluating customer contacts
Sample management
Record sample distribution including e-signature
Lot based stock management
Configure validations rules to meet local requirements
Picture gallery
Fully adapted master data model - ready for the healthcare market Configurable dashboards for target achievement or recommended activities Easy call reporting incl. products, key messages and reactions
Custom entities to manage your data properties and territory structure
Offline capabilities on your smartphone or tablet Record sample distribution including e-signature
Do you already know Sycor.eFolder?
Sycor.eFolder takes the use of your digital sales presentations to new heights. It provides your sales representatives with central, offline access to the latest marketing materials. Launch presentations directly from Microsoft CRM. Thanks to full integration with Microsoft Dynamics 365 for Customer Engagement, you always see automatically which presentations you have already shown to your CRM contacts. Sycor.eFolder is an ideal sales support tool for sales representatives in the pharmaceuticals sector. The innovative solution is particularly well suited to meet the special requirements of the life sciences industry, and is a perfect complement to Sycor.LifeSciences
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