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Sycor.LifeSciences
The pharmaceutical sector CRM solution for Microsoft Dynamics 365 Customer Engagement

Sycor.LifeSciences – the CRM solution for Microsoft Dynamics 365 Customer Engagement

Sycor.LifeSciences is the pharmaceutical sector CRM solution for Microsoft Dynamics 365 Customer Engagement. The solution provides companies in the life sciences industry with comprehensive basic functions for use in sales and marketing. Sycor.LifeSciences is a genuine "cloud first, mobile first" solution: Fully integrated into Microsoft Dynamics 365 for Customer Engagement, Sycor.LifeSciences combines the scalability and flexibility of the cloud with full mobile availability. Your sales force employees have full mobile access to the required information and functions at all times and on any device.

Benefits

The special functions and processes of Sycor.LifeSciences include:

All features of the D365 Customer Engagement cloud CRM solution

Can be used online & offline

For all devices: laptop, tablet, or smartphone 

Easy integration of additional Microsoft solutions: Power BI, Office, Exchange, Skype for Business, SharePoint

Expanded data model for customer administration

 For physicians, practices, pharmacies, hospitals, departments, or healthcare organizations

 Supports the administration of customer-specific properties and characteristics

 Representation of roles, hierarchies, and relationships

Functions for mapping your sales organization

Business units, lines, territories, cells

Assignment of customers to territories

Control of customer visibility

Product data

Allows you to administer your products and promotional items

Manage key messages and possible responses for active products being discussed

Visit management

Planning and reporting of customer calls

Recording call details: products, key messages, and feedback

Flexible and expandable, e.g. for sample documentation

Predefined reports for controlling and evaluating customer contacts

Sample management

Record sample distribution including e-signature  

Lot based stock management 

Configure validations rules to meet local requirements

Picture gallery

  • Fully adapted master data model - ready for the healthcare market
    Fully adapted master data model - ready for the healthcare market
  • Configurable dashboards for target achievement or recommended activities
    Configurable dashboards for target achievement or recommended activities
  • Easy call reporting incl. products, key messages and reactions
    Easy call reporting incl. products, key messages and reactions
  • Custom entities to manage your data properties and territory structure
    Custom entities to manage your data properties and territory structure
  • Manage your Accounts, Contacts and Interactions
    Manage your Accounts, Contacts and Interactions
  • Offline capabilities on your smartphone or tablet
    Offline capabilities on your smartphone or tablet
  • Record sample distribution including e-signature
    Record sample distribution including e-signature 

    Sycor.LifeSciences on AppSource

    Customers can easily explore, deploy and expand our solution - and take advantage of the Microsoft Dynamics Lifecycle Services.

    Your contact person

    You are interested in our services and would like more information? Then please contact us. We are looking forward to your inquiry!

    Bernd Carstens

    Account Manager
    +49 551 383 98 32

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